Frequently Asked Questions eraya farm to cup process eraya coffee and tea f

Please reach us at info@eraya.life if you cannot find an answer to your question.

1. What makes ERAYA products unique?

ERAYA offers a range of herbal, spice-infused, and Ayurvedic products, all made from 100% natural ingredients with no added preservatives, chemicals, or artificial flavors. Every product is carefully handcrafted to ensure purity, freshness, and wellness benefits.

2. What products does ERAYA offer?

Our collection includes:

Beverages: Herbal Tea, Floral Tea, and Authentic Coffee
Healthy Snacks: Millets Laddu
Wellness & Care: Ayurvedic Hair Oil Herbal Water

Each product is original, eco-friendly, handmade, and crafted on custom order to ensure high quality and authenticity.

3. Are ERAYA products truly natural?

Yes! We use only pure herbs, spices, and Ayurvedic ingredients in our products, maintaining their original essence without any artificial processing.

4. Does ERAYA offer custom orders?

Absolutely! Since all our products are handcrafted and freshly made, we allow customizations based on your preferences. Contact us to personalize your order.

5. Does ERAYA have memberships and loyalty programs?

Yes! We love rewarding our customers with:

Exclusive Memberships: Early access to new products, special discounts, and seasonal offers.
Loyalty Rewards: Earn points on every purchase and redeem them for discounts or free products.

6. How can I place an order?

You can order directly through our website by selecting your preferred products, adding them to your cart, and checking out securely.

10. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email.

11. What is ERAYA’s return policy?

Due to the handmade and customized nature of our products, we only accept returns for damaged or incorrect items. Contact us within 1 days of receiving your order for assistance.

12. What if I receive a damaged or incorrect product?

We take great care in packaging, but if there’s any issue, please reach out to us immediately. We’ll arrange a replacement or refund as needed.

13. Does ERAYA offer bulk or corporate orders?

Yes! We provide bulk and corporate gifting options for events, celebrations, and businesses. Get in touch for customized bulk orders.

14. How can I contact ERAYA’s customer support?

You can reach us via:
📧 Email: support@eraya.com
📞 Phone: [Your Contact Number]
💬 Live Chat: Available on our website during business hours.

15. How can I stay updated on ERAYA’s latest offers and products?

Subscribe to our newsletter and follow us on social media for exclusive deals, product launches, and wellness tips!

ERAYA

Frequently Asked Questions eraya farm to cup process eraya coffee and tea f

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